Customer Care - ABKLYN
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Customer Care

STOCK AVAILABILITY

All items are subject to availability. All efforts are made to show all items in stock, there may be instances where we run out of stock of an item. Upon placing an order, you will receive an email order confirmation. As a reminder, this is not a guarantee of product availability. You will receive another email confirmation regarding your parcel’s order, tracking, and shipping details.

SHIPPING & DELIVERY

All orders are normally processed within 1 to 2 business days within the day you made your purchase order. Please take this under consideration when estimating your order’s arriving time. Domestic orders are shipped via Fed ex, or Usps, and will arrive between 3 to 5 business days after your order has been processed fully.

INTERNATIONAL SHIPMENTS

AB accepts orders from residents internationally. Please allow 2-3 weeks for international orders, once the order is processed. Duties, & other import related taxes, & fees assessed by the receiver’s local customs authorities are the responsibility of the receiver. AB unfortunately, does not have any way of estimating what these cost are.

To avoid delays to your purchase, please ensure that your billing address matches the address on your card statement, and that the cardholder’s name is written as it appears on the card. Please make sure that your contact info is filled in properly so we can contact you if necessary. AB highly respects our customers information as private, and confidential info.

RETURNS / EXCHANGES

All sales are non-refundable. Size Exchanges only, must be received within 7 business days. Shipping & handling fees are non refundable, and customer is responsible for re-shipping fees. Items must be in original condition, and must have not been altered, worn, or washed. All tags must be attached, if the tag is removed, the item will no longer be qualified for an exchange, garments that have been damaged in any way will not be accepted. AB, reserves the right to deny an exchange if the merchandise does not meet our returns policy requirements once assessed. If a returned item is denied, the goods will be returned to the customer.
Please ship all exchanges to :
AB, 285 Division Ave. Brooklyn, New York, 11211. #24 BSMT
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